Open a ticket
Sign in to the Help Center with your Blivo account and open a ticket: pick a category, write the subject and the details, and attach a screenshot if it helps. The ticket and the whole conversation are saved under your account.
Follow it through
Reply to the ticket, attach more files, close it when you're satisfied, and reopen it if the issue returns. Every reply and state change is kept in the ticket's history.
Email still works
You can also write to [email protected] from the owner's email address. Tickets in the Help Center are simply faster and clearer for everyone.