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Usage and limits

How AI usage is measured, and what happens when the balance runs out.

What consumes usage

AI work consumes usage units — the balance spent while handling conversations, preparing documents, and finishing tasks. You see exactly how much was spent, when, and by which employee.

Alerts before the end

You receive in-app alerts at 50%, 80%, and 100% of your balance, so work never stops by surprise.

When it runs out

AI work pauses safely — nothing breaks and nothing is lost. Add an extra pack or upgrade your plan, and work resumes. Your human team members keep working regardless of the balance.

Every cycle

Your balance returns to full at the start of each cycle. Unused units don't carry over, and every top-up and every spent unit is recorded.

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