Extra packs
An extra pack adds usage units to your balance as a one-time purchase. Packs are applied by the platform operator after payment, and they never renew automatically.
Upgrades and downgrades
Changing your plan takes effect at the next renewal — clean and predictable, without mid-month proration math.
Where to ask
For anything about billing, write to [email protected] from the email address of the company owner, and we'll take it from there.